Terms of Service

Calmiray is operated by Hangzhou Fuxin Gaozhao Technology Co., Ltd. These Terms of Service apply to customers who visit or purchase through our store. For support, contact service@calmiray.com.

Use of the Store

By using our store, customers agree to use the store for lawful browsing and purchasing purposes only. Customers must not misuse the website, attempt unauthorized access, interfere with store operation, or submit false or misleading information.

Product Information

We aim to present product information, images, pricing, and availability accurately. Our products include essential oils, candles, aroma diffusers, and related home fragrance products. Minor variations in color, texture, size, finish, or appearance may occur because of lighting, screen settings, production variation, or photography conditions.

Product descriptions are provided for shopping guidance and should be reviewed before purchase.

Orders and Acceptance

Submitting an order does not guarantee acceptance. We may review, cancel, limit, or refuse orders because of payment issues, suspected fraud, inventory errors, pricing errors, shipping limitations, or policy concerns.

Pricing and Promotions

Prices, discounts, promotional offers, and product availability may change without notice. If a pricing or listing error occurs, we may cancel or correct the order where permitted.

Limitation of Liability

To the extent permitted by applicable law, the store and its operators are not responsible for indirect, incidental, special, or consequential damages arising from store use, delivery delays, third-party services, or product misuse.